Is There a Private A&E? Private Urgent Care in the UK Explained
No private hospital in the UK runs an A&E department โ if you’re having a heart attack, stroke or major trauma, call 999. But that’s not the full answer, and most guides stop there. Private urgent care centres do exist, mainly in London, and they’ll see you the same day for minor injuries and illnesses without an appointment. Here’s where they are, what they cost, and what they can and can’t do.
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โ ๏ธ If this is an emergency, stop reading
Chest pain, difficulty breathing, signs of stroke (face drooping, arm weakness, speech difficulty), severe bleeding, loss of consciousness or major injury โ call 999 or go to your nearest NHS A&E immediately. Private hospitals cannot treat these and will redirect you, losing critical time. NHS emergency care is free, excellent, and the right answer.
Quick Answer
Private A&E? No. UK private hospitals don’t have emergency departments and can’t accept walk-in emergencies. Emergency care is NHS-only.
Private urgent care? Yes โ mainly in London. HCA UK runs walk-in urgent care centres at The Lister (Chelsea), The Wellington (St John’s Wood), The Princess Grace (Marylebone) and London Bridge Hospital, plus children’s urgent care at The Portland (appointment needed). St John & St Elizabeth also runs one, seeing children from age one.
Cost: around ยฃ130 for an initial doctor consultation, ยฃ68 nurse, ยฃ87 follow-up within 7 days โ tests and treatment extra.
Emergencies = 999
No private hospital can treat life-threatening cases.
Walk-In Urgent Care
Adults 18+, no appointment, 365 days a year.
From ยฃ130
Doctor consultation; nurse ยฃ68; tests extra.
Mostly London
Very limited walk-in options elsewhere.
On this page
Emergency vs Urgent vs Fast Private Access
| Situation | Examples | Where to go |
|---|---|---|
| Emergency | Heart attack, stroke, severe trauma, breathing difficulty | 999 / NHS A&E โ private cannot help |
| Urgent but not life-threatening | Sprains, minor fractures, cuts, burns, infections, UTIs | Private urgent care centre, NHS urgent treatment centre, or GP |
| Needs answers fast, not urgent | Persistent symptoms, scans, specialist opinion | Private GP, diagnostics or consultant โ days not months |
| Planned treatment | Surgery, elective procedures | Private hospital โ where insurance genuinely helps |
The confusion is understandable: private healthcare markets itself on speed, so people reasonably assume that extends to emergencies. It doesn’t. Private hospitals are built for planned care โ which is exactly why they can offer choice, comfort and short waits.
Where the Private Urgent Care Centres Are
| Centre | Location | Who it sees |
|---|---|---|
| The Lister Hospital (HCA) | Chelsea | Adults 18+, walk-in |
| The Wellington Hospital (HCA) | St John’s Wood | Adults 18+, walk-in |
| The Princess Grace (HCA) | 42โ52 Nottingham Place, W1U 5NY (Baker Street) | Adults 18+, walk-in |
| London Bridge Hospital (HCA) | 29 Tooley Street, SE1 2PR | Adults 18+, walk-in |
| The Portland Hospital (HCA) | Central London | Children โ appointment needed (same-day available) |
| St John & St Elizabeth (HJE) | St John’s Wood, NW8 | Adults and children aged 1+, walk-in |
HCA’s adult centres are open 365 days a year with no appointment needed, and the group reports that around 94โ96% of patients are triaged within 15 minutes and 96.2% are treated at their first visit. Their urgent care enquiry line is 020 3993 0644. You don’t need to be registered with a GP or hold a referral. More on these hospitals in our London private hospitals guide.
What They Treat โ and What They Don’t
โ They can help with
- Sprains and strains
- Minor fractures
- Minor head injuries
- Cuts, wounds and burns
- Ear, throat and chest infections
- Urinary tract infections
- Everyday illness needing same-day assessment
โ They cannot treat
- Suspected heart attack
- Suspected stroke
- Severe trauma
- Severe bleeding
- Breathing difficulty
- Loss of consciousness
- Anything life-threatening โ 999
A genuine advantage is on-site diagnostics: blood results in as little as 30 minutes and imaging reports typically within the hour, with X-ray available. If you need more, they can refer into the wider consultant network โ see private MRI in London and private CT scans.
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What Private Urgent Care Costs
| Service | Typical fee |
|---|---|
| Initial doctor consultation | ยฃ130 (from ยฃ120 at some sites) |
| Nurse consultation | ยฃ68 |
| Follow-up within 7 days | ยฃ87 |
| Tests, imaging, treatment | Charged separately โ explained first |
Payment is generally taken upfront, with receipts provided so you can claim afterwards on private medical or travel insurance. HCA also offers primary care subscriptions โ around ยฃ56/month (ยฃ600/year) for unlimited GP appointments plus unlimited urgent care access, or from ยฃ25.49/month (ยฃ260/year) for unlimited GP plus 50% off urgent care consultations. Worth doing the maths only if you’d genuinely use it; for most people a private GP appointment as needed is cheaper.
Outside London: The Honest Answer
โน If you searched “private A&E near me” and you’re not in London
There’s very little available, and it’s better to say so plainly than send you hunting. Established walk-in private urgent care is concentrated in London. Elsewhere, your realistic options are:
- A same-day private GP appointment โ often available within hours, and the closest equivalent for minor illness.
- NHS urgent treatment centres and NHS 111 โ free, and genuinely the right route for minor injuries in most of the country.
- Fast self-pay diagnostics if you need answers rather than treatment โ see going private without insurance.
Does Health Insurance Cover Urgent Care?
Sometimes โ but don’t count on it, and this catches people out. Urgent care consultations typically fall under outpatient benefits, so cover depends on your policy including outpatient care with allowance remaining. The practical problem is pre-authorisation: most insurers expect it, which is awkward when you’re walking in unannounced. Most people pay and claim back.
Emergency treatment itself is generally excluded from private policies โ precisely because the NHS provides it free and to a high standard. That’s not a gap in your cover; it’s the system working as intended. What insurance genuinely buys you is fast access to diagnostics, consultants and planned treatment โ see is private health insurance worth it? and our independent insurer reviews.
Do Private Hospitals Have Intensive Care?
Some do โ and it’s a genuinely useful thing to know, though it’s often confused with emergency care. A minority of private hospitals run their own intensive care and high dependency beds: Spire Southampton, for instance, has seven ITU/HDU beds, which is what enables it to perform cardiac and other complex surgery.
Where a private hospital has no ICU, a patient who deteriorates after surgery is transferred to an NHS hospital. That’s standard, safe practice โ but it’s worth asking about before major planned surgery. What it doesn’t mean is that the hospital accepts emergencies: an ICU supports its own surgical patients, not walk-ins.
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Frequently Asked Questions
Do private hospitals have A&E in the UK?
No โ private hospitals do not run accident and emergency departments, and cannot take life-threatening emergencies such as heart attacks, strokes or major trauma. Those are handled exclusively by the NHS through 999 and NHS A&E. However, that isn’t the whole picture: a number of private urgent care centres do exist, mainly in London, treating minor injuries and illnesses on a walk-in basis. They’re an alternative to a long A&E wait for minor problems, not an alternative to emergency care.
Where are the private urgent care centres in London?
HCA UK runs walk-in urgent care centres for adults aged 18 and over at three of its London hospitals โ The Lister Hospital in Chelsea, The Wellington Hospital in St John’s Wood, and The Princess Grace Hospital at 42โ52 Nottingham Place, W1U 5NY โ plus one at London Bridge Hospital, 29 Tooley Street, SE1 2PR. Children are seen at The Portland Hospital, though that one needs an appointment. St John & St Elizabeth Hospital in St John’s Wood also runs a private urgent care centre seeing adults and children aged one and over.
How much does private urgent care cost?
At HCA UK’s urgent care centres an initial doctor consultation is a fixed ยฃ130 (some sites quote from ยฃ120), a nurse consultation is ยฃ68, and a follow-up within seven days is ยฃ87. That covers the consultation only โ tests, scans, X-rays and treatment are charged separately, though the centres explain costs before proceeding. Payment is usually taken upfront, with receipts provided so you can claim on private medical or travel insurance afterwards.
What do private urgent care centres treat?
Minor injuries and illnesses that need prompt attention but aren’t life-threatening: sprains and strains, minor fractures, minor head injuries, cuts, burns, ear and throat infections, urinary tract infections, and similar everyday problems. They have on-site imaging and laboratory services, with blood results often within about 30 minutes and imaging reports typically within the hour. They do not treat suspected heart attacks, strokes, severe trauma, or anything life-threatening โ those require 999.
Is there private urgent care outside London?
Very little, and this is the honest answer most guides avoid. The established walk-in private urgent care centres are concentrated in London. Outside the capital your realistic private options are a same-day private GP appointment, a private minor injuries service where one exists locally, or fast self-pay diagnostics โ none of which replaces A&E. If you’re outside London and need urgent assessment, NHS urgent treatment centres, NHS 111 and your GP remain the practical routes.
Does health insurance cover private urgent care?
Sometimes, but don’t assume it. Urgent care consultations usually fall under outpatient benefits, so cover depends on your policy including outpatient care and having allowance remaining โ and many policies expect pre-authorisation, which is difficult when you’re walking in unannounced. In practice most people pay upfront and claim afterwards using the receipts provided. Emergency treatment itself is generally excluded from private policies precisely because the NHS provides it free.
Do private hospitals have intensive care units?
Some do, though most don’t โ and it matters more than people realise. A minority of private hospitals, such as Spire Southampton, operate their own intensive care and high dependency beds, which is what allows them to perform cardiac and other complex surgery. Where there’s no ICU, a patient whose condition deteriorates after surgery is transferred to an NHS hospital. This is worth asking about before major planned surgery, but it’s separate from emergency care: an ICU doesn’t mean the hospital accepts walk-in emergencies.
โน Important Disclaimer
This guide is general information, not medical advice, and must never delay emergency care. If you think you or someone else may be having a medical emergency โ chest pain, stroke symptoms, severe bleeding, breathing difficulty, loss of consciousness or major injury โ call 999 immediately or attend your nearest NHS A&E. Private facilities cannot treat these and attempting to use one will cost time that matters.
Facility details, opening arrangements, age limits and prices were verified at the time of writing but change โ confirm directly with the provider before travelling. Going Private UK is an independent publisher with no affiliation to HCA UK, St John & St Elizabeth Hospital or any provider named. We may earn commission from FCA-regulated insurance partners if you request a quote through links on this page, at no cost to you; this does not influence our editorial guidance, including our clear statement that NHS emergency care is free, excellent and the correct route for emergencies.
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