Permanent Health Insurance (PHI): What It Actually Is
“Permanent health insurance” is one of the most misunderstood terms in UK insurance — because it’s not health insurance at all. PHI is the older, technical name for income protection: a policy that replaces part of your salary when illness or injury stops you working. This guide untangles the name, explains how the product works, how group schemes and tax treatment operate, and what a lump-sum settlement offer means.
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Quick Answer
Permanent health insurance (PHI) is the old name for income protection — a policy that pays a monthly benefit, typically 50–70% of gross earnings, if you can’t work due to illness or injury. Payments start after a deferred period (commonly 4–52 weeks) and continue until you return to work, the benefit period ends, you retire, or you die.
“Permanent” refers to the contract, not the payments: the insurer can’t cancel or re-underwrite the policy while you pay the premiums — even after multiple claims.
The crucial distinction: PHI replaces your income. It does not pay for private medical treatment — that’s private medical insurance, a completely different product that happens to share half a name.
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Why the Confusing Name?
PHI dates from an era when insurers named products technically rather than descriptively. The “permanent” means the contract is permanent: once issued, the insurer cannot cancel it, raise your premiums individually, or re-underwrite you because you claim — protection that “renewable” contracts of the time didn’t offer. The “health” refers to your health being the trigger, not to healthcare being the payout.
Modern marketing renamed it income protection, which describes what it actually does. But PHI survives in employment contracts, group scheme documents, HR policies and older policies still in force — which is why the term still gets searched thousands of times a month, usually by people trying to work out what their contract means. If your employment contract mentions PHI: it means your employer provides an income protection arrangement.
How PHI Actually Works
| Feature | How it works |
|---|---|
| Benefit amount | Typically 50–70% of gross earnings, paid monthly |
| Deferred period | You choose 4, 13, 26 or 52 weeks before payments start — longer deferral, cheaper premium. Often matched to when sick pay ends |
| Benefit period | Full-term policies pay until return to work, retirement or death. Limited-payment versions pay each claim for 1–5 years at lower cost |
| Claims | Assessed against the policy’s definition of incapacity — “own occupation” definitions (can’t do your job) are the broadest |
| Multiple claims | Allowed — the policy continues after you recover and return to work |
| Cancellation | Only you can cancel; the insurer can’t, however often you claim |
ℹ A fact many people find surprising
Mental health is one of the most common reasons UK income protection policies actually pay out — insurers’ own published claims data shows stress, depression and anxiety among the leading causes of claim. For how insurers assess mental health at application stage, see our guide to insurance and mental health.
PHI vs PMI vs Other Protection
| Product | What it pays | When |
|---|---|---|
| PHI / income protection | Monthly income, 50–70% of salary | You can’t work due to illness or injury |
| Private medical insurance | Your private treatment costs | You need consultations, diagnostics or surgery — see how the products differ |
| Critical illness cover | One-off tax-free lump sum | Diagnosis of a specified serious condition — see life, CIC & IP compared |
| Life insurance | Lump sum to your family | Death during the term — see types of life insurance |
| Statutory Sick Pay | Flat statutory amount | Up to 28 weeks — the gap PHI is designed to outlast |
These products answer different risks and are frequently held in combination. Which combination suits a specific household depends on circumstances — an FCA-regulated adviser can make a personal recommendation; this guide describes the landscape. Baseline pricing tools: life insurance calculator · best UK insurers compared.
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Group PHI Through an Employer
Most people who encounter the term PHI meet it through work. In a group scheme:
- The employer owns the policy and pays the premiums — providers in this market include Unum, Aviva, Legal & General, Zurich and Canada Life
- The employer claims, not you — the insurer pays the employer, which passes the benefit to you through payroll as salary continuance
- Cover is standardised — one set of terms for the workforce, typically capped around 50–70% of salary, sometimes with limited payment periods per claim
- Cover ends when you leave the job — group PHI doesn’t travel with you, and a condition that developed during employment may be excluded from any new personal policy as pre-existing (the same principle as in health insurance pre-existing rules)
That last point is the one people discover too late — the portability gap is the main reason some employees hold a personal policy alongside a group scheme, while others rely on the group scheme alone. Related workplace protection: group life insurance, relevant life cover and the business health insurance guide. Self-employed? There’s no employer scheme to fall back on — see protection for the self-employed.
How PHI Is Taxed
| Individual policy (you pay) | Group scheme (employer pays) | |
|---|---|---|
| Premiums | Paid from taxed income; no tax relief | Usually an allowable business expense for the employer |
| Benefit in kind? | Not applicable | Not normally treated as a P11D benefit for the employee — see P11D rules explained |
| Claim payments | Tax-free, no National Insurance | Paid through payroll and taxed as earnings — income tax and NI deducted |
That asymmetry is why like-for-like comparisons between a group benefit and a personal policy can mislead: a tax-free 50% individual benefit can be worth a similar amount in the hand to a taxable 65% group benefit. Insurance payments can also affect means-tested state benefits. Tax rules change — HMRC guidance and a qualified accountant are the authoritative sources for a specific situation. Broader reading: how life insurance is taxed and salary sacrifice and insurance.
Lump-Sum Settlements
A specific situation searched by people already claiming: during a long-running PHI claim, an insurer may offer to replace the ongoing monthly benefit with a one-off lump sum that ends the claim, and usually the policy. Facts worth knowing about these offers:
- The sum reflects the insurer’s discounted estimate of the claim’s future cost — offers are calculated, not arbitrary
- Accepting is permanent — the monthly income stops and cannot be restarted if your health or finances worsen
- A lump sum can affect means-tested benefits in ways an ongoing income may not
- There is no obligation to accept, and claimants sometimes negotiate
Because the trade-offs are significant, individual and irreversible, this is a decision where regulated independent financial or legal advice is the appropriate source of guidance before responding to any offer — this page describes what these offers are, not what any individual should do with one.
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Frequently Asked Questions
What is permanent health insurance?
Permanent health insurance, usually shortened to PHI, is the long-standing UK insurance industry name for what is now sold as income protection insurance. It pays a regular monthly benefit — typically 50–70% of gross earnings — if illness or injury stops you working, continuing until you return to work, the benefit period ends, you retire, or you die. The word ‘permanent’ refers to the fact that the insurer cannot cancel the policy or re-underwrite it while premiums are paid — not to the payments being permanent.
Is permanent health insurance the same as income protection?
Yes — permanent health insurance and income protection are the same product under two names. PHI is the older, more technical term still used in employment contracts, group scheme documents and by HR departments; income protection is the consumer name used in most modern marketing. If your employment contract mentions PHI, it is referring to an income protection arrangement.
Is permanent health insurance the same as private medical insurance?
No — and this is the most common confusion around the term. Private medical insurance (PMI) pays for private healthcare: consultations, diagnostics and treatment in private hospitals. Permanent health insurance replaces part of your income when you cannot work. One pays hospitals; the other pays you. They can complement each other, but they answer completely different risks, and having one does not provide the protection of the other.
How much does permanent health insurance pay out?
UK PHI policies typically pay 50–70% of gross earnings as a monthly benefit. Payments begin after a deferred period chosen at outset — commonly 4, 13, 26 or 52 weeks — with longer deferred periods producing cheaper premiums, since the policy takes over after sick pay ends. Benefits continue until return to work, the end of the chosen benefit period, retirement age, or death, whichever comes first. Policies can be ‘full term’ (paying to retirement if needed) or limited-payment versions that pay each claim for a maximum of one to five years.
How does group permanent health insurance through an employer work?
In a group PHI scheme the employer owns the policy and pays the premiums. If an employee is too ill to work beyond the deferred period, the employer claims; the insurer pays the benefit to the employer, which passes it to the employee through payroll as salary continuance. Cover is typically capped around 70% of salary or lower, terms are set for the whole workforce rather than individually, and cover ends when the employee leaves the company — group PHI does not usually move with you to a new job.
Is permanent health insurance taxable?
It depends on who pays the premiums. For an individual policy you fund yourself from taxed income, benefits are paid tax-free with no National Insurance, though premiums attract no tax relief. For an employer-funded group scheme, premiums are usually an allowable business expense for the employer and are not normally treated as a P11D benefit in kind for the employee — but claim payments are passed through payroll and taxed as earnings, with income tax and National Insurance deducted. Tax rules can change; HMRC guidance and a qualified accountant are the authoritative sources for a specific situation.
What is a permanent health insurance lump sum settlement?
During a long-running PHI claim, an insurer may offer to replace the ongoing monthly benefit with a one-off lump sum payment that ends the claim and usually the policy. The offer reflects the insurer’s estimate of the claim’s future cost, discounted. Accepting is permanent: the monthly income stops, and the settlement can also affect means-tested state benefits. Because the trade-offs are significant and individual, this is a decision where regulated independent financial or legal advice is the appropriate source of guidance before responding to any offer.
Does having group PHI at work mean personal cover is unnecessary?
Not automatically — it depends on the scheme’s terms and your circumstances. Points people compare: group cover ends when you leave the job, and a health condition developed while employed may then be excluded from a new personal policy; group benefit caps may replace less income than you need; and some schemes pay each claim for a limited number of years rather than to retirement. Some people rely on the group scheme alone, others hold a personal policy alongside or instead. An FCA-regulated adviser can assess a specific situation — this guide describes the landscape rather than recommending an arrangement.
ℹ Important Disclaimer
This guide is general information about how permanent health insurance / income protection products typically work in the UK, and is not financial, tax or legal advice. Product features, definitions of incapacity, benefit caps, deferred periods and tax treatment vary between insurers, schemes and individual circumstances, and tax rules change — always read policy documents and consult HMRC guidance or a qualified professional for a specific situation. For a personal recommendation on any protection product, speak to an FCA-regulated financial adviser. Going Private UK is an independent publisher and may earn commission from FCA-regulated partners if you compare quotes through links on this page, at no cost to you; this does not influence our editorial guidance.
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